ANSWERS TO IMPORTANT QUESTIONS

Is there a deposit required?
Outside of 3 months prior, a deposit is required to hold your place on an upcoming trip. We normally accept deposits via credit card or check. Most deposits are fully refundable up until a set final payment date, usually 120 days prior. You can see our cancellation dates in the back of our booking receipt.

How do I sign up on a trip?
Sign-up is easy, just give us a call at 866-944-3036 or use our registration form right here on the web site and we will call you! We are also happy to email or mail you a full color brochure that includes our tour preferences form.

Where do I mail the booking form or other items.
Our address for sending items and forms is :


                                                 Stewart Tours  / 9826 White Cascade Dr, Charlotte, NC, 28269

Who do I make a check payable?

All checks are made payable to Stewart Tours.  Checks can be sent to the above address .  We do accept credit cards, but with a 3.6% fee.

Do you book or provide the airfare?
For most of our trips, we make special arrangements with airlines and hold group blocks of seats. This rate is usually very competitive with the lowest prices on the most direct flights. We try whenever possible to use direct flights with good times for departure and arrival. You are always welcome to book our trips without airfare included and provide your own arrangements. Our departure hub is LAX (Los Angeles International)

but if you are coming from another city/state just ask, we can get you a connecting flight or a flight

to the city the tour is starting in.

Can I deviate and go early or stay later after tour?
Yes, you can deviate and we would be happy to extend hotels and arrange the deviated flights. We will do our best to keep you on the group flight, but if it is not possible, we will make separate flight reservations at the best market fare available.

How much luggage can I take?
We usually limit luggage to ONE LARGE BAG and ONE CARRY-ON per person. This makes it much easier for hotels and transfer buses when moving luggage for the group. It also streamlines movement when you might be forced to move your own bag for a short distance. We do offer porterage at most hotels on almost all tours. There are some trips where one bag is the maximum due to logistics.

Do I need special luggage tags?

We provide full color, destination-themed luggage tags for all trips. All tags are specially marked with our system that gives you a unique identification number. This gives you peace of mind that we know your bag and whether it has made it safely on a bus or transfer vehicle. The tags are nice looking and you can leave them on your bags to announce to the world, "I am a world traveler!"

What type of hotels do you use?
On most trips we use 4 & 5-Star hotels. We don't choose hotels based on stars, but on direct feedback from people who have stayed there. Unlike many tour operators, we don't choose hotels that are easy or convenient for a bus, but hotels that are inspiring and that you as a traveler will always remember. We like hotels that feel and represent the destination and the country. The thing to remember as a traveler is that a 5-star hotel in a remote or exotic country, might not be the same 5-Star hotel you experience here in the USA. We always try to use smaller boutique hotel for our trips, but in some cases for security or due to the destination, boutique hotels are not always possible.

Do the trips feel like a bus tour?
We are not big fans of bus tour grinds, and that is not the way we like to travel ourselves. We do not typically stay in big bus tour hotels as we seek out the boutique and unusual. Most often we stay multi-nights per stop, thus allowing you to relax and soak up a location. If using a bus for transport, we try to limit overlands journeys to less than 3 hrs.  

Do we get tickets or an itinerary for the trips?
Yes, we put a complete and thorough custom itinerary together that you will typically receive 2-3 weeks prior to departure. Most of our packets do not have allot of vouchers or tickets for you to worry about. We usually handle that on the trip so you can sit back and just enjoy, without thinking of what voucher you need next.

Are there hosts on the trips?
Yes, all trips are hosted by Mark & Vicki Stewart, owners and operators of Stewart Tours. You are met personally by them at airport in the city where the tour commences. You board the plane in your home city and when you get off the plane you are in Mark & Vicki's care!  It is very unique, because most tour companies you will have different guides/hosts in each new country you visit, not Stewart Tours. It’s like

being welcomed home each time.

Do Mark & Vicki Stewart do the touring in a given city?
Even though Mark & Vicki travel all over the world many times a year, it is the experience of local, knowledgeable guides that we employ that will bring the destinations to life. Mark & Vicki are present and there to coordinate all aspects of the trip, helping to make sure things go as smoothly and you have a fabulous time. They also do local sightseeing and walking exploration when the group is not on a formal tour. This is a great way to explore a city and learn how to move around with confidence and see sights not accessed well with a large bus.

Can I do additional touring in a city, town or area?
Because we balance all departures with a formal touring schedule and independent exploration, you are always welcome to soak up a destination with extra tours. We are happy to make suggestions or assist in coordinating guides. You are also welcome to join any of the casual exploring that happens when a formal tour is over. We usually coordinate tours in the morning to early afternoon, break for lunch and then set out on a walk, or perhaps use local transportation, in the afternoon. You are always welcome to come along, or just relax at the hotel or set out on your own.

What is an Alumni?
The term alumni is used in reference to someone who has been on an apartment association trip in the past. We currently have many members who have been on more than 5-10 trips over the years. It is always nice to see a familiar faces! Alumni receive a special notification of all upcoming trips. On most of our trips an estimated 85% of travelers have been on a journey with us before. This does not mean they have traveled with each other in the past, so there is lots of opportunity to make new friends!

Can I invite friends to join the trip and travel with me?
Yes you can. We have many association members that have friends come along on trips. It is always nice to have a friend or another couple to travel with. Outside of the apartment seminars (2-hrs session(s), it is just people who enjoy traveling off on an adventure. As long as the friends booked with Stewart Tours, they are welcome to attend the seminars as well.

I am a single person, can I still go?
We have many single travelers, both men and women. Some bring friends to share the accommodation and others travel on their own. That is the great part about group travel - once the trip gets going, nobody is alone. You get to know  everybody and often find a good traveling companion on the trips. If desired, we also try to match up singles with other singles of same gender. We encourage all single travelers to get together for lunch before booking, that way you will have a better idea if this person is a good travel match! Singles traveling alone do have to pay a single supplement that varies from trip to trip but whenever possible we keep this as low as a supplier will allow.

What are the round-table(s) during the trips about?
The round-table on each trip are a tradition and popular feature. These sessions are also very interesting and allow rental property owners to share information and experiences with other owners. Apartment owners should consult their tax professionals about the possible tax benefits of an Apartment Association Travel program.

I have a frequent flyer number or am a past passenger with a cruise line, can I use those numbers?

Yes, you can use all frequent flyer numbers and past passenger numbers, if applicable, for that carrier or supplier. Please feel free to give us those numbers at time of booking or when they are available. We will make sure they are provided to the applicable company.

Should I take out medical and cancellation/interruption insurance?
We always suggest that all travelers protect themselves with cancellation insurance and medical coverage. We recommend at the very least to take medical coverage to protect yourself in the event of a hospital stay or needed transport back to the USA. We would be happy to provide you with a policy form review as well as rates and coverage details. Our insurance provider is Travel Guard.


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